BOP STOP at The Music Settlement is Cleveland's premier listening room: an intimate, acoustically pristine performance venue with sweeping views of Lake Erie.
Founded in 1912, The Cleveland Music School Settlement (dba The Music Settlement) provides music and arts programming to students of all ages and backgrounds in a way that promotes creativity, self-confidence and artistic expression. Our Mission: To welcome all to our music and arts community to learn, create, inspire and heal. Our Vision: To unlock the potential in everyone.
Title: Managing Assistant, BOP STOP
Classification: Full time
The Managing Assistant advances and supports the mission of The Music Settlement through providing support for the Director of the BOP STOP to ensure the successful operation of BOP STOP performances and activities.
Reports to: Director, BOP STOP
The desired applicant must have a flexible schedule and be able to work nights and weekends. Working during shows is a priority and an individual shift for a show lasts about six hours. During weeks with fewer shows, the Managing Assistant will spend more time promoting performances and maintaining inventory.
Undergraduate degree required Strong interest in music
Experience in bartending/bar management.
Experience in sound engineering.
Background in graphic design.
Valid driver’s license and access to vehicle.
Certification in ServSafe or equivalent course. This can be obtained after hiring process.
Self-motivation and attention to detail.
The Managing Assistant must personally adhere to all established personnel policies and practices of The Music Settlement. As a member of the administrative staff, the in- dividual must encourage a respectful, healthy, and productive work environment for all employees, volunteers, and customers.
To perform the job successfully, the individual must demonstrate the following competencies:
Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral/Written Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Organizational Support – Follows policies and procedures; completes tasks correctly and on time; supports organization’s goals and values.
Judgment – Displays willingness to make decisions in a timely manner; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Attendance/Punctuality – Consistently arrives to work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability – Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative – Volunteers readily; eager to learn new aspects of the music business; undertakes self-development activities; seeks increased responsibilities; takes indepen- dent actions and calculated risks; looks for and takes advantage of opportunities; Asks for and offers help when needed.
The Music Settlement is an equal opportunity employer and shall not discriminate on the basis of race, color, religion, national origin, gender, age, sex, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information or any other basis protected by applicable law.