BOP STOP at The Music Settlement is Cleveland's premier listening room: an intimate, acoustically pristine performance venue with sweeping views of Lake Erie.
To welcome all to our music and arts community to learn, create, inspire and heal.
To unlock the potential in everyone.
The Music Settlement (TMS) is a centuries-old community music school forged out of the Settlement Movement as a way to welcome immigrants to Cleveland and unite them through the common language of music. Since our founding in 1912, we have grown from our foundation of music instruction to also offering early childhood education, music therapy services, and a live music venue. In 2018, we expanded our mission with the construction of a second campus in the near west side Ohio City neighborhood. We are literally and figuratively bridging our past to our future while connecting Cleveland’s east and west sides.
About the Opportunity
The primary purpose of the Senior Registrar is to assist in efficient daily operation of the business office with an emphasis on registration and customer service. The Senior Registrar maximizes processes and procedures while perceiving challenges and working to prevent them, thus providing better customer service.
The Music Settlement seeks a mature professional with the following experiences and qualifications:
Associate’s degree required; Bachelor’s degree preferred
Customer Service Experience
Six months to a year of customer service experience required, preferably in a non-profit or school setting. Qualified candidates will possess excellent time management skills, attention to detail, patience and grace under pressure, especially when handling challenging situations with customers, faculty, and staff.
Language and Communication Skills
Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small group situations to customers, clients, and other employees.
Adds, subtracts, multiplies, and divides in all units of measure using whole numbers, common fractions, and decimals
Computer and Technology Skills
Computer skills and familiarity with operating basic office equipment required. Proficiency in Microsoft Word, Excel, and Outlook required. Experience with ActiveNet database system strongly preferred. Ability to learn new programs and/or software.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of music and music therapy preferred but not required.
Essential duties and responsibilities:
Full time, exempt
Chair, Center for Music
The Music settlement is an equal opportunity employer and shall not discriminate on the basis of race, color, religion, national origin, gender, age, sex, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information or any other basis protected by applicable law.